eCommunications

Blogs, Comments, Links Classifieds and Profiles
Improve the way you communicate with customers, with more personalized and unified communications, across today’s diverse media channels.

Right from your CRM system you can effectively create, manage and store any type of blog posts, comments, links exchanges, classifieds and profiles. This features can be used as you prefer, enabling you to decide what data is added and what for. The titles are mere indications and suggestions of what they could be used for.

Under your CRM resources you have sections where you can store different types of information. These are labelled as blogs/comment, links, classifieds and profiles.

The Blogs and Comments Feature
These features can be used for any type of blog posts, or website or other type of comments. It is a feature that can be defined to suit your needs.

You can choose to create posts and comments, archive them for the sole use of your staff, or have them posted on your blog, your intranet or unique sections of your website.

You can store customer comments, product comments or whatever you would like.

When creating a post a blog/comment you can easily:

Add headlines, short teasers, text, images, contact details and more.
Automatically displays your text according to a stylish and customisable template.
Automatically displays News items from most recent to earliest.
Archives (does not delete) items automatically after the expiry date has passed.
Pre-plan and time important releases - add a start and end date to an item and even a start and end time.

And much more - all from within your outlook!

The Links Feature
With this feature you can store all your links exchange data.

For users not familiar with the term; link exchange is when you exchange links between websites, in other words it is like creating an online community helping each other gain market visibility and as a result also get higher ranking in search engines. Link exchange is usually used to improve website traffic through numerous inbound links or link popularity.

It is a good idea, for instance, to link your website to sites that has industry relevance, but not directly to your competitors as you would also be promoting them. Linking to businesses that is not relevant to your business, can also have a negative effect on search engine results pages.

When you have many link exchanges it can be hard to get a complete overview and keep track of them all. The évoSuite link-feature in the Announcement modules, enable you to add and manage each of your links, and store essential information like:

The name of each target site.
The webmasters email address.
Their URL.
The URL of their links pages.
The date you first contacted them.
The date they placed the link to your site

…and much more

This way you have all your information in one place and can easily keep track of link exchanges, send reminders, remove dead-links.

From your CRM you can also further easily upload any of the links to your website, for instance by creating a complete link page and further manage your links in terms of which country and/or security group the link is visible to, add pictures and make categories, to make it look professional

The classifieds Feature
Easily create any type of classifieds. In the case that your website or your business has classified advertisements, they can easily be created and stored here. You can also store ads here, that have been sent to print, ensuring you have it all stored in one place.

The Profiles Feature
The évoSuite profile feature, is a tool that can be customized to whatever you need it to be.

Easily store, edit and manage information right from your CRM, have it uploaded to specific sections on your website or your intranet and further assign access for others to be able to do the same.

Examples of how you can use this feature:

You can create employee profiles. Have a section on your intranet with all your employee profile and their in-house contact details.
Create product profiles, where you can store all the information relevant to each product. This can for instance be used internally or be uploaded to your website.
You can also create customer profiles for instance to showcase your portfolio on your website, or for internal use on the intranet, creating a common information point for your staff to retrieve information from.

It’s up to you!

5 reasons why you will love our customer relevant communication features:

These features enable you to create, store, manage and archive any information in your CRM.
Easily have each data or information instantly uploaded to your website.
Make each of your comment, post or information look good with pictures, text, headline etc. making your website look professional.
Keep track of all your link exchanges, ensuring you get more market visibility.
Create profiles that can provide customers, staff and suppliers with quick overviews.